FAQ

Answers to some of your most asked questions

Our experience in helping our customers choose the right garments for their specific needs has helped us build a solid reputation since we started trading back in 1987. We are always happy to advise the best solution for your needs, here are some Frequently Asked Questions. If you have a question that isn’t listed, simply call us!

How do I know you have got my order correct?

You will receive a PDF copy of a Sales Order for your approval/reference. If you do spot a discrepancy simply contact us and we can amend anything prior to production.

Can you bag my garments up individually?

Every garment is folded and bulk packed free of charge. We do our bit for the environment and no longer individually bag garments, however, it is a service we offer, from as little as 10p per item.

Can you help me with artwork?

Yes of course. We offer help and advice on all aspects of artwork, as well as offering a design and redraw service, making sure you logo looks tip top.

Do you open on Saturdays?

We do work most Saturdays but do not always open the Trade Counter. A telephone call to check is the best method – we will be as helpful as always to try and accommodate your needs!

When are you open?

We open Monday to Thursday 9am till 5pm, we do not close for lunch. Fridays we are open 9am till 4pm.

Will my logo be correct?

We never proceed with any application until you have signed a pre-production proof. We always ask for approval on repeat orders, just in case your logo has changed. We will work to your exact requirements and advise the best method to get you the best result.

Can I get a discount?

Our Mix and Match Policy helps you get the best price for every order. Select any garments included in our mix and match offer, select your personalisation option, and receive our bulk purchase discount! Minimum product quantity applies. The more you order, the better the price – we have several price bands with pricing!

Some of our satisfied customers